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Why Us?

About Us

Onsite Helper is a Melbourne based IT support service catering for the needs of small businesses. Since 2005, we have been providing support services to clients all throughout Victoria. We work with businesses across a wide range of industries including (but not limited to) the financial, legal, retail and hospitality sectors.
Onsite Helper strives to deliver reliable, affordable solutions within the constraints of a small business IT budget. Our strong focus on customer service and our passion for all things computer and IT related will see us exceed your expectations.

We understand you!

Onsite Helper understand how frustrating and costly it can be when your IT systems fail to function the way you expect them to. It can be a challenge for anyone to keep their computer fully protected from the countless threats that surface every day.
At Onsite Helper, our ambition is to assist you with all your IT needs by providing you with personalised solutions. Our goal is to become a valuable and trusted partner to you in effectively managing all of your technological concerns by providing you a service that is second to none.
In fact, we are so confident that you will be satisfied with our service that we offer a 100% money- back guarantee.

Our unique service
  • We provide a unique and personalized service that retail chains can’t offer
  • We have aim to educate our clients so that they get the most out of our services
  • We service and operate locally, so you can expect prompt and professional service
  • We give each customer the personal attention they deserve
  • We pride ourselves on our passion for IT and our experience in the industry reflects this

Simply, we take the time to do it right the first time so that you get the service that you deserve. WE would not have it any other way.
Call us today for a complimentary assessment of your IT system on (03) 9999 3106.