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Testimonials

Here is what some of our clients have to say about our service. We are always keen to get feedback, please send it to feedback@onsitehelper.com

We have been using Onsite Helper’s services for all our clients’ IT requirements or troubleshooting for over three years now.  We are very impressed with the excellent service they provide.  We find them to be very conscientious with all aspects of work they do for us.  They have provided excellent IT assistance with their knowledge and skills in an extremely professional manner to all our clients and we would have no hesitation in recommending them to others who are looking for a professional and reliable service
Angela Geyser Conference and Events Manager
Onsite Helper is my IT genie. As a business owner I can’t afford for my computers and email to be offline, Onsite Helper is only a phone call away and always has time to talk through a solution. I have dealt with other providers in the past and now I wouldn’t use anyone but Onsite Helper. A key benefit to my business is that Onsite Helper is on the cutting edge of new technology and recommends new tools to enhance my business and interaction with my clients.Onsite Helper is an absolute pleasure to deal with and explains things in ‘layman’s terms’ so that I can better understand our operating systems. In a world of computers and internet I can’t afford to be taking risks, with Onsite Helper I know my computers, server, emails and information is in safe hands.
Kim Hesse Managing Director Venues 2 Events
Every hour that my computer is out of action costs me money so when Onsite Helper started working on it with a hours; notice and had the job done 2 hours later I was extremely happy. Thanks very much. Every hour that my computer is out of action costs me money so when OnsiteHelper started working on it with a hours notice and had the job done 2 hours later I was extremely happy. Thanks very much
Richard George, George Migration
Fantastic service , I called him around midday on a Friday , I was frustrated with Microsoft not working well with my Iphone / I-pad , was losing email's .... for my business that created havoc , anyway 4 hours later the same day all was transferred to google business and gmail , I never looked back , my business is running smooth , love it , 10 out of 10 :0)
Peter Staebner, Swisstec Australia
Thanks to Adrian and Onsite helper for arranging to host my website and email. We had been having problems with our previous IT host, they were impossible to get hold of their communication was terrible. The main stand out for me with the transition from one host to the next was I had no down time. As you know in business, email going down can be a nightmare! Even when something was a bit off I was directed to a technician. They were very helpful, communication was great and the problem was resolved very quickly. The company presents very professionally and is huge step from what we were dealing with before and for that reason I would happily refer friends, family and colleagues to Adrian at Onsite Helper.
Andrew Fothergill, Home to Garden
I have worked on numerous projects with Onsite Helper where we moved a client's office IT & phone systems with great success & minimal fuss to the happy client, it just works.
Michael Stillman, Business Development manager at MAX POWER ELECTRICAL
Onsite Helper has assisted us with our IT needs for over 5 years now. I have also not hesitated to recommend Adrian and his staff to many of my self employed colleagues/friends. They have all been impressed with his professionalism and proactive support with improving their IT systems reliability, backup etc. IT can easily be overwhelming and Onsite Helper are good communicators. There are costs are also very reasonable compared to some of the larger firms.
Tim Hunt, Senior Finance Consultant at NLG Finance
When Onsite advised us to change over to Google Docs we were sceptical. Changing everything over was daunting and we didn’t want lengthy disruptions. The result has been brilliant, our emails are now accessible from anywhere through webmail and they can now be relied upon – a huge relief for our business which receives most of its sales via email.
Bill Nikolouzakis, CEO of Nyko Property
I was extremely happy with the service provided by Onsite Helper and in particular Adrian. Our ongoing email issues were resolved very quickly with no hassle. We will definitely use Onsite Helper again for any future issues and I would recommend their services to anyone.
Kris, Fine Tours Australia
On site Helper alerted me within days that my data was not being backed up correctly in the cloud. I received a call to fix the problem and immediately it was fixed by one of their skilled technicians. Their offsite backup service is terrific.
Judith Field, Direct Speech
Have tried overseas services and appreciate the local nature of this service - friendly and patient - well worth the expenditure of my businesses hard earned $'s
Clive Pilley, Rev your mind