Business IT support Melbourne | Small business IT support - Onsite Helper

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What you can expect.

Business IT Support / Managed Services South Melbourne and throughout Australia.

You’re a busy person. You have a business to run. So why spend countless hours bamboozling yourself with IT? Why not leave it with us, Onsite Helper, your business IT support provider? We’re truly looking out for your interests! We’ll even come onsite (if necessary) to make sure everything is running smoothly. We do this as part of our service, to provide the best possible quality of work. After all, some situations can only be noticed by a specialist who understands how things work. Our team will solve any problems and even provide training, so you won’t have the same issue in the future.

We look after businesses of all shapes & sizes:

Your business will be protected by a team of highly trained technicians. Our experience covers a wide range of industries such as medical, construction & business services. Onsite Helper is always watching over their customers’ IT needs!

We Solve your Business Challenges

Business IT Support

  • Priority Support
  • 24/7 Monitoring
  • IT Maintenance
  • Technology Consulting
  • Backups
Talk to Us 1300 889 839

Cloud Solutions

  • Domain names & web hosting
  • G Suite
  • Office 365
  • Cloud Servers
  • VOIP Phones
Talk to Us 1300 889 839

Onsite Solutions

  • Onsite Servers
  • Hardware & Software
  • Video Conferencing
  • Networking
  • Internet
  • Business Continuity
Talk to Us 1300 889 839


  • Security Audits
  • Threat awareness training
  • Network Security
  • Computer Security
  • Software Updates
  • Ransomware Prevention
Talk to Us 1300 889 839

Latest Blog Post

Recent insights from Onsite Helper

If your a Google Drive user, you need to be aware of the new changes being enforced as of the 13th of October 2020. From this date onwards, all files that are in your bin / trash will be deleted if they have been in there for over 30 days...

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September 8, 2020

How to Fight Ransomware

2020 is no one’s favourite year, but even without the added pandemic anxiety and costs, things don’t look great for businesses with low IT security. With more users going online (for shopping, work, and entertainment), we also see an increase in cyberattacks. Businesses and organizations everywhere face new challenges ...

Read more


We have policies in place to ensure we won’t have access to your information unless you specifically request it.

One of our policies is to not keep records of employees login credentials. If your employees need their password, we can only reset it as we won’t have it on file. We have also been in business for 14 years and our Google Reviewsp show we are a trustworthy operator.

Our minimum contract term is 3 months. The reason for this is it takes this long to get a good feel for each other's business and work through all the teething issues that may arise once we up the level of security in your organisation.

You won’t have downtime, we just need to work with your staff to enforce better practices to stay safe in today’s dangerous cyber world.

We don’t lock our clients in for years as we know they will be happy with our services and stay with us for a long time.

Yes. Contact us to find out if you are eligible and the type of special pricing you can get.

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