Is your computer running slow?

Do you get unwanted pop up messages or error messages?

Not sure what is wrong?

An Onsite Helper technician will diagnose all your computer issues and evaluate which concerns need attention at no charge. You then have the option to choose which issues/problems you want fixed.

Here are some common IN HOME SERVICES Onsite Helper offers.

Virus/Spyware removal or any other type of unwanted infestations.
We will scan your entire system for viruses and spyware. Once we find potential threats, we will rid your computer of all viruses, spyware or adware so that you may use your computer without any security concerns or annoying pop-ups.
As a complimentary service to you, we will provide you with the relevant software and full training of how to use them and how they benefit you.

FIREWALLS AND INTERNET SECURITY

How secure is your computer?

Have you downloaded the latest patches and updates for Windows?

As Internet usage has grown, so have security threats. One way to protect yourself is to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Firewalls also can alert you when spyware programs attempt to transmit your sensitive information over the Internet. In particular, firewalls are crucial if you have the always-on Internet connection of DSL or a cable modem. Protect yourself and your family with help of the Onsite Helper team.

We will assess any security vulnerability your computer may have as well as install and configure software to further protect your computer from the Internet.

Internet/Email Troubleshooting

Internet or Email not working?

If you don't have the time or patience to call your Internet Service Provider, wait on hold for over half an hour and perform monotonous troubleshooting, just get an Onsite Helper technician to take care of it for you. Onsite Helper technicians specialize in Internet related issues, and can therefore resolve your problems much faster then any helpdesk phone operator and get you back on track in no time.

NETWORKS

Our Certified Onsite Helpers can set up a full network at your home. Whether you want a wired or wireless network, we can help you share a broadband internet connection, files, printers and more. With wireless networks you will even be able to share files and internet connections using your laptop all with no strings attached.

Already have a wireless network? Is it secure? Most wireless routers have no security setup by default. Therefore anyone in your neighborhood may be leaching off your internet connection at your expense, or even worse, they may have direct access to your confidential files. An Onsite Helper technician can secure your wireless network, making it invisible to the outside world, so you can have the assurance of keeping your internet usage and data safe.

DATA BACKUP AND RECOVERY

How often do you backup your PC? If it were suddenly damaged or stolen, would you lose valuable data? We recommend installing a rewritable DVD burner or an external hard drive. Along with helping you to backup your data safely, we also offer data-recovery services that can try to recover lost files resulting from hardware malfunctions, software conflicts,

PREVENTATIVE MAINTANANCE

You wouldn't drive a car for years without changing the oil, so why ignore your computer? Like any investment, your computer needs constant care, which means keeping it free of dust. When was the last time your PC had a thorough cleaning? If it has been more than six months, it is time to schedule a preventive-maintenance visit.

ONE-ON-ONE TRAINING

Have you ever purchased a software program, only to find out you have no idea how to use it? Unfortunately it's not always possible to take a class that fits your schedule and your budget. Instead, you might consider calling an Onsite Helper for personalized one-on-one training sessions. Our friendly staff are thrilled to share their knowledge and love of computers, and they offer easy-to-understand lessons for a flat rate.