
Onsite Helper works closely with small businesses to help alleviate concerns about their technological infrastructure. We understand that each business has unique requirements and that is why we place great emphasize on the level of personalized service we give to each client. Before we make any recommendations we like to have a real understanding of your goals. With this insight, we will develop solutions that are custom tailored to meet your specific needs and budget.
Onsite Services
ON SITE COMPUTER AND NETWORK SUPPORT
The Onsite Helper team is capable of troubleshooting and repairing any computer problem, whether it is a desktop, laptop or server. We are experts at installing both wired and secured wireless networks at your office. We can perform data recovery and backup solutions to help you get back on track as quickly as possible.
We can perform internet installations for any type of modem or router, from a dial up connection through to a business grade DSL service.
VIRUS/SPYWARE DETECTION AND REMOVAL
If you believe a computer on your network may be infected with a virus or spyware, it is important to act fast. A Onsite Helper technician can defuse the infestation, by isolating effected computers from spreading the virus and then fixing the issue. We can also implement antivirus software, which can automatically service and keep all the computers connected to it safe and secure.
Remote Access
Connecting to the network from home or on the move is now possible. A Onsite Helper technician can set up a secure remote connection from a computer or laptop to the office from any location, so staff will be able to access resources on the network just as if they were in the office when they are not.
NETWORK AND INTERNET SECURITY
Hackers use automated programs(that never sleep!) in order to find vulnerabilities and crack into your systems, networks, and websites. A Onsite Helper technician will be able to secure your computer and network at many different levels. You may even require to secure data from within the network to prevent snoopy staff from accessing information which is not for their viewing.
Domain Names, Hosting and Website development.
Do you want to setup a domain name with email accounts and a website? Onsite Helper can advise and assist you in creating all of these services. |